The central reporting point of our organization.
As a customer, you can use our self-service desk for all your IT issues. Requests are taken up, recorded, classified, and if possible, resolved immediately by our team of service engineers. But not every problem can be solved immediately, which is why we have specialized consultants in-house whom we involve when necessary.
Our service desk then ensures further coordination with our consultants, and our planner starts working to schedule an appointment at your location.
What kind of IT problems can you turn to our service desk for?
- Questions related to IT usage
- Malfunctions
- Change requests